A channel for secure, smooth, and flexible e-services in healthcare


MyHealth solutions offer the patients and the citizens a channel for secure, smooth, and flexible e-services in healthcare and social services. MyHealth helps medical professionals gain a general picture of their patient’s state of health before and after treatment and during post-treatment recovery, as well as their potential need for additional treatment.

MyHealth Mobile

MyHealth overall solution for e-services – MyHealth Mobile, collects the different e-services together into one interface. MyHealth Mobile can consist of different customer-specific e-services, such as appointment booking and other customer-specific tasks and events. Different MyHealth modules, such as MyHealth Questionnaires, MyHealth Remote Appointment, MyHealth Remote Monitoring, and MyHealth Feedback can also be integrated into the overall solution.

MyHealth modules can either be used through the overall solution, MyHealth Mobile, or separately as independent modules.

Laptop and Mobile phone, introducing MyHealth

MyHealth Questionnaires

MyHealth Questionnaires service enables patients to communicate with their healthcare provider about their state of health, functional capacity, and quality of life. The service makes it possible to monitor a patient’s treatment through a series of online questionnaires that are automatically activated for the patient. This also enables healthcare professionals to identify patients that may be at risk of facing serious problems.

  • Standardized and validated PROMs
  • Fully integrated and synchronised with BCB’s disease-specific registries
  • Real-time data transfer
  • Mobile First design and clear user interface ensure maximum ease of use
“What do you think about MyHealth service?”

Average rate of patients’ responses 4.0
n = 79 163
March 16, 2022

MyHealth Remote Appointment

Remote Appointment is a safe solution for remote appointments between the customer and the professional. It is developed in collaboration with Microsoft, using Teams. Customer needs to use strong identification when reserving appointment or joining remote meeting via MyHealth Mobile.

Professionals can see remote appointments in their Outlook calendar as private meetings. The solution fulfils the required functions of information security and privacy protection requirements. The service can be used for 1-to-1 appointments, multidisciplinary appointments (therapy groups), and group appointments with many customers and professionals.

MyHealth Remote Monitoring

Remote Monitoring is a platform for automatically transmitting the data of home measuring devices for utilisation, for example, to information systems used by professionals and data lakes. It offers healthcare professionals insight into the essential treatment data produced by a patient and enables remote monitoring of the patients.

MyHealt Feedback

MyHealth Feedback module is a service-specific feature to enable the evaluation of performed services (appointment, treatment period, procedure). Feedback can be collected anonymously and reported by service units, organizations, or by wellbeing services counties.

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